Store Policy

Customer Care

Stickpic Privacy Policy

Last updated: 11/04/2026

Stickpic (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.stickpic.co.uk, place an order, or contact us.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Stickpic Website: www.stickpic.co.uk

Email: stickpic@outlook.com

Location: United Kingdom

We operate as a UK‑based provider of personalised fridge magnets and related products.

2. Information We Collect

We may collect the following types of personal data:

Information you provide directly

Name
Email address
Phone number
Delivery address
Billing address
Order details
Photos or artwork you upload for your personalised products
Messages sent through our contact forms or email

Information collected automatically

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking data (see section 7)

Payment information

Payments are processed securely through third‑party providers (e.g., Stripe, PayPal, Wix Payments). We do not store or have access to your full payment card details.

3. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order
Provide customer support
Improve our website and services
Send updates or promotional emails (only if you opt in)
Prevent fraud and maintain website security
Comply with legal obligations

We only use your photos or artwork to create your personalised products.

4. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

Contract – to fulfil your order
Consent – for marketing communications
Legitimate interests – improving our services and website
Legal obligation – record‑keeping and tax requirements

5. How We Store and Protect Your Data

We take data security seriously. Your information is stored securely using:

Encrypted servers
Secure payment gateways
Access controls
Regular security monitoring

We keep your data only as long as necessary for the purposes outlined in this policy.

6. Sharing Your Information

We do not sell or share your personal data with third parties for marketing.

We may share your information with trusted service providers who help us operate our business, such as:

Payment processors
Delivery companies
Website hosting (e.g., Wix)
Email service providers

These partners only receive the information necessary to perform their services.

7. Cookies & Tracking

Our website uses cookies to:

Improve site performance
Analyse visitor behaviour
Enable essential website functions
Support marketing and advertising tools

You can manage or disable cookies through your browser settings.

8. Your Rights (UK GDPR)

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to processing
Withdraw consent (for marketing)
Request data portability

To exercise your rights, contact us at: [your email]

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Stickpic